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Frequently Asked Questions
- Who do I contact with questions or issues?
You can call Customer Support at 425-455-3948 from 8:30 am to 5:00 pm Monday – Friday PST or e-mail us at firstname.lastname@example.org. Messages will only be retrieved during business hours.
- Are there any fees associated with the Gift Card?
There are no fees or shipping charges for Daniel’s Broiler plastic Gift Cards or eGift Cards. You will be only charged the face value of the Gift Card.
- Can I change the value of a Gift Card after I’ve paid for it?
Once you hit “Submit” the order has been placed and the value of the Gift Card cannot be changed. You can place another order online or contact our Customer Support to cancel your order.
- How do I cancel the purchase of a Gift Card?
If you ordered a plastic gift card and you chose a delivery date that is in the future, you can cancel your purchase by contacting Customer Support.
- Can I buy a Gift Card for myself?
Yes. In the case of the plastic Gift Card, you simply mail it to yourself. Type in your own mailing address in the recipient fields.
Purchasing & Sending
- Where can I use my Gift Card?
Daniel’s Broiler Gift Cards can be used at all Daniel’s Broiler locations. They may not be used for private dining or catering.
- When does the Gift Card expire?
Daniel’s Broiler Gift Cards never expire and there are no maintenance or non-usage fees. Your Gift Card will retain its full value until it is used. They are accepted for food, beverage, tax and gratuity at all Daniel’s Broiler Restaurants every day of the week.
- Can I reload my Gift Card after I’ve spent the full value?
You cannot add value to a Gift Card. Once the card has reached a zero balance you will need to purchase a new Gift Card if you wish to use that as a gift or personal payment option.
- Can I combine my Daniel's Broiler Gift Card with a Daniel's Broiler Enjoy card or bonus certificate?
Yes. However, you can only use one Enjoy card or bonus certificate per guest check.
- Can I exchange my Daniel's Broiler Gift Card for cash?
No. Nor will cash be given back as change with a Gift Card payment.
- Can I break my Daniel's Broiler Gift Card into smaller denominations?
- Will I get Daniel's Broiler rewards points when using a Daniel's Broiler Gift Card?